Payment and Delivery Information

Payment Information

We accept Visa and Mastercard credit cards which are processed via Payment Express, the user friendly New Zealand payment gateway.

All wine is for sale in New Zealand Dollars only and prices include GST.
All goods are subject to availability. We cannot guarantee the availability of specific vintages.

Payment should be made at the time of ordering through our secure server. It’s easy and you will have those lovely bottles within 5 working days.

Cancellation
If for some reason you need to cancel an order, please call us immediately on 0800 28 58 38.

IMPORTANT INFORMATION

You must be 18 years old or older to purchase wine from this website.

All wine is for sale in New Zealand Dollars only and prices include GST.

A quantity of 1 to 6 bottles ordered = 1 freight cost which will increase to 2 freight costs when 7 to 12 bottles are ordered.

Our mixed cases have been carefully selected but you are welcome to mix and match to create your own mixed case.

Wine is for sale to NZ Customers only. Kudu Imports wine and does not export wine outside of New Zealand
All deliveries are to your door in New Zealand – no international shipping.
Unfortunately no deliveries to any PO Box addresses.

Delivery methods

Please NOTE:
No delivery to P O Box addresses; please provide your physical address for delivery purposes.

By ordering from kudu.co.nz you are representing that you are at least 18 years of age and that the person to whom any product is being shipped is also at least 18 years of age. We reserve the right to ask for proof of identity before processing an order. An adult signature with proof of age verification is required at the time of delivery. This cannot be waived. If no one at least 18 years old is available at the time of delivery, the package will not be left.

We use New Zealand Couriers for wine delivery direct from our warehouse in Auckland.

Subject to stock availability and receipt of payment, delivery times are within 5 working days from when you place your order. In outlying areas delivery is completed in the normal manner from your nearest NZ Couriers’ depot or agent.

Delivery charges

The following delivery charges apply:

Auckland (includes Orewa, Massey, Helensville, Kumeu, Pukekohe, Drury & Waiuku):
$5.00 per case

North Island: $8.00 per case

North Island RURAL: $13.00 per case

South Island: $12.00 per case

South Island RURAL: $17.00 per case

Waiheke Island & Great Barrier Island:
$30.00 per case

Stewart Island: $20.00 per case

Chatham Island: $50.00 per case

Currently we do not ship internationally – New Zealand only.

Wine is for sale to NZ Customers only. Kudu Imports wine and does not export wine outside of New Zealand

All wine is for sale in New Zealand Dollars only and prices include GST.

Delivery guarantee

All goods are subject to availability. We cannot guarantee the availability of specific vintages.

As wine bottles are rather fragile, we unfortunately could experience breakages…

If you receive your wine, and a bottle has been broken, please write this on the delivery note that you sign. Then please let us know as soon as possible how many bottles are broken (and which wine) in order to resolve the breakage.